You can file a complaint about a business that sells, rents, repairs, or adjusts any instrument or device designed for the disabled, such as:
- Braces
- Crutches
- Wheelchairs
To file a complaint, you must live in New York City. The business can be located outside of the City.
What Happens Next
If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.