Businesses using the online services portal to submit applications and other requests to the Department of Consumer Affairs can get assistance with technical problems, including:
- Log-in problems
- Setting user names or passwords
- Problems uploading documents
- Error messages
- Web page not loading
- Button not responding
A representative can also answer questions about a registered account.
Assistance is available during business hours.
Coronavirus (COVID-19) Alert
Phone assistance is currently unavailable. Send an email to ELP@dca.nyc.gov for assistance.