Due to COVID-19, all Family Welcome Centers (FWC) staff members are providing assistance Monday through Friday via email, phone, and video conference only.

Family Welcome Center staff can support with:

• Questions about admissions
• Guidance for students new to New York City
• Enrollment
• Information about offers and waitlists (after offers are released)
• Adding your child to waitlists and accepting/declining offers (when waitlists are open)

Please note that FWCs are experiencing a large volume of enrollment requests. FWC staff are working to reach out to families on their requests as soon as possible.

Visit the Family Welcome Center website.

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School District.

In your email, include:

• Your child's first name, last name, date of birth, and OSIS number,
• A photo or scan of your government-issued photo ID,
• Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
• If you need support in another language, and
• If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

Bronx 

• School Districts 7, 9, 10:  FordhamFWC@schools.nyc.gov
• School Districts 8, 11, 12:  ZeregaFWC@schools.nyc.gov

Brooklyn

• School Districts 13, 15, 20, 21:  89thFWC@schools.nyc.gov
• School Districts 14, 19, 23, 32: StMarksFWC@schools.nyc.gov
• School Districts 16, 17, 18, 22:  OceanFWC@schools.nyc.gov

Manhattan

• School Districts 1, 2, 4:  333FWC@schools.nyc.gov
• School Districts 3, 5, 6:  125FWC@schools.nyc.gov

Queens

• School Districts 24, 30:  QueensPlazaNFWC@schools.nyc.gov
• School Districts 25, 26:  LindenFWC@schools.nyc.gov
• School Districts 27, 28, 29:  SutphinFWC@schools.nyc.gov

Staten Island

• School District 31:  PetridesFWC@schools.nyc.gov